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 First Towing Service uses SMS and MMS exclusively to communicate with customers regarding their requested towing or vehicle breakdown assistance.

Messages may include:

• Requests for the customer's current pickup location and destination.
• Requests for vehicle photographs or additional vehicle details.
• Confirmation of the quoted towing charges and applicable service conditions.
• Towing request updates, dispatch confirmations and estimated arrival times.
• Service-related customer support and coordination.

We do not send promotional or marketing text messages. We use SMS and MMS for transactional and service-related communications associated with a customer's towing request.

Message frequency varies depending on the customer's request and the progress of the service. Message and data rates may apply.

Customers may reply STOP to opt out of SMS messages or HELP for assistance. If a customer opts out, we may be unable to provide certain service updates by text, but they can contact us by phone.

We do not sell mobile phone numbers or share SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Relevant customer information may be shared with an independent towing provider when necessary to fulfill the requested service, subject to our Privacy Policy.

For further information, please review our Privacy Policy and Terms & Conditions on the First Towing Service website.