Privacy Policy — First Towing Service USA

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 Last updated: October 9, 2026

We may collect your name, telephone number, pickup and destination locations, vehicle details, service request information, photographs you submit, payment status and communications relating to your request.

Payment card information should be processed by an authorized payment provider rather than stored in ordinary website forms or messages.

We use information to:

• Respond to towing requests.
• Confirm service details, prices and estimated arrival times.
• Coordinate with independent towing providers.
• Send service-related SMS messages or call customers.
• Process payments, refunds and customer support requests.
• Prevent fraud, maintain records and comply with legal obligations.

We may share relevant service information with independent towing providers and technology or payment service providers as needed to fulfill a request, process a transaction or operate our service.

We do not sell personal information or share mobile numbers with third parties for their own marketing purposes.

If you provide your phone number and consent to receive text messages, we may send messages relating to your towing request, including quote confirmations, dispatch updates, requests for location information and service follow-ups.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance where supported. Opting out of optional messages does not affect your ability to contact us by phone.

SMS consent and mobile numbers will not be shared with third parties or affiliates for their own marketing or promotional purposes.

If you send a location link, vehicle photograph or other media, we use it to assess the request and coordinate service. Share only information relevant to the requested service.

We use reasonable measures to protect personal information. Information is retained only as reasonably necessary for service delivery, records, dispute resolution and legal compliance, subject to applicable law.

No method of electronic transmission or storage is guaranteed to be completely secure.

Depending on your location and applicable law, you may have rights to request access, correction or deletion of personal information, or to exercise other privacy rights.

Contact us to make a privacy request. We may need to verify your identity before responding.

Our services are intended for adults arranging vehicle towing. We do not knowingly collect personal information from children through our service for marketing purposes.

We may update this policy from time to time. The latest version and its effective date will be posted on this page.

For privacy questions or requests, contact First Towing Service using the contact information published on our website.