Privacy Policy

Effective Date: 01-Jan-2025

This Privacy Policy explains how First Towing Service collects, uses, and protects your personal information when you use our website or towing services.

1. Information We Collect:

We may collect the following personal information:

Your full name and contact number
Location details for service dispatch
Vehicle details (type, model, and issue)
Payment-related information (processed securely, not stored by us)

2. How We Use Your Information:

We use your information for:

Confirming bookings and dispatching towing vehicles
Contacting you for service-related updates
Processing payments and sending invoices
Improving our services and customer experience

3. Data Security:

We take appropriate steps to protect your data.
We do not sell or share your personal information, except:

With verified towing partners (only to fulfill your service)
If legally required by government or law enforcement agencies

4. Refund & Payment Policy:

Please note:

If a towing vehicle is dispatched, or 5 minutes have passed after advance payment, no refund will be issued.
In such cases, a minimum charge of ₹1000/- will be applied to cover operational costs.

(For full payment terms, please visit our Terms & Conditions page.)

5. Cookies & Analytics:

Our website may use cookies and analytics tools to improve performance and track usage.
No personal data is stored in cookies.

6. Your Consent:

By using our website or services, you agree to this Privacy Policy and consent to the collection and use of your information as described here.

7. Contact Us:

If you have any questions or need to request data removal, contact us at:

First Towing Service
📞 +91 8610027303
📧 support@firsttowingservice.in
🌐 www.firsttowingservice.in