Privacy Policy

Effective Date: 01-Jan-2025

This Privacy Policy explains how First Towing Service collects, uses, and protects your personal information when you use our website or towing services.

We may collect the following personal information:

• Your full name and contact number
   
• Location details for service dispatch
   
• Vehicle details (type, model, and issue)
   
• Payment-related information (processed securely, not stored by us)
   

We use your information for:

• Confirming bookings and dispatching towing vehicles
   
• Contacting you for service-related updates
   
• Processing payments and sending invoices
   
• Improving our services and customer experience
   

We take appropriate steps to protect your data.
We do not sell or share your personal information, except:

• With verified towing partners (only to fulfill your service)
   
• If legally required by government or law enforcement agencies
   

Please note:

• If a towing vehicle is dispatched, or 5 minutes have passed after advance payment, no refund will be issued.
   
• In such cases, a minimum charge of ₹1000/- will be applied to cover operational costs.
   

(For full payment terms, please visit our Terms & Conditions page.)

Our website may use cookies and analytics tools to improve performance and track usage.
No personal data is stored in cookies.

By using our website or services, you agree to this Privacy Policy and consent to the collection and use of your information as described here.

If you have any questions or need to request data removal, contact us at:

First Towing Service
📞 +91 8610027303
📧 support@firsttowingservice.in
🌐 www.firsttowingservice.in